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GDPR & Privacy Policy

Hashtag Travel Group takes the privacy of its clients’ data seriously and respects the right to confidentiality. The following information relates to how we treat your personal data.

Data collection:

We collect your data when you contact us, via our website enquiry form and when you make a booking with us. We will only use this information to contact you regarding your booking, to advise you of special offers, promotions and information about our company. We will only contact you with your consent.

Data storage and personal information:

We follow strict procedures regarding the storage and disclosure of the personal information that you have given us to prevent unauthorised access in accordance with UK Data Protection legislation: The UK Data Protection Act 1998, the EU Data Protection Directive 1995 and the EU General Data Protection Regulation 2018 (GDPR). No sensitive information is collected or stored except when you knowingly provide it. You can update or remove your personal details by contacting us at any time.

Internal Server and third parties:

Data is stored on an internal server which is secure, protected, backed-up and GDPR compliant. Where an external company is used (e.g. Mail Chimp for email marketing), data is stored and processed in accordance with the regulations in this policy. The Mail Chimp privacy policy is available at:


Cookies are data files which are stored on your computer. These track the patterns of browsing on our website. This information is only stored to track your visits on our website. This information does not identify you personally and is standard business practice. If you do not wish us to store this information, please set your browser settings accordingly.


When you disclose your personal information to us by email, telephone or by using this website you are consenting to the storage, collection and processing of said information as set out in this Privacy Policy. We will not share this information with third parties or sell, rent or exchange this information.

Unsubscribe policy:

Newsletter subscribers have the option to opt-out of receiving further information from us. This can be done by sending an e-mail to or by clicking the ‘Unsubscribe’ link at the foot of any of our e-newsletters.

Amend details:

To amend your personal details, please email us with your new details to

Data Protection Officer:

Contact: or telephone 01371 483444

Changes to our Privacy Policy:

This Privacy Policy may change in accordance with changes in legislation. The policy details will be updated here and not specifically sent to website visitors. The Privacy Policy will be dated according to any changes.


Updated: May 2018

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